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Operations Assistant

Hello Products

Hello Products

Richmond, IN, USA
Posted on Tuesday, April 2, 2024
No Relocation Assistance Offered

# 159407 - Richmond, Indiana, United States

Who We Are

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

Job Summary

Are you self-directed and have a strong drive to get results? If so, we invite you to pursue a position with our Operations team! The Operations Assistant will function in assisting Technicians with the preparation and execution of our line startup, changeover, and line processes. This position will have primary responsibility for performing the master sanitation functions, coordination of production materials, safety compliance, data collection, quality checks, maintaining 5S Visual Workplace, inventory, team problem solving, and overall production support. This position works within a structure that requires considerable interaction with co-workers throughout the facility and multiple functions.

Principal Duties And Responsibilities




Assists with startup, changeovers, and line shut down of automated and manual equipment within your assigned area of the production facility


Performs Housekeeping activities as per master sanitation schedule, and conducts/participates in area housekeeping assessments as required to meet all GMP’s, FDA, regulatory and Corporate requirements


Assists with finished goods preparation and inspection; including top cap placement, inspection checklist, legible date codes, quality of bag seals, and packaging inventory/put away


Monitors and supports line operation during lunches, breaks or as needed


Removes and disposes of Production line waste according to Standard Operating Procedures


Cleans and sanitizes equipment throughout the production areas during operation


Supports packaging lines with staging of resources needed based on the production schedule including hand stacking of all bag sizes


Performs basic quality checks


Manages Dump back/Regrind/Reblend product movement


Attends the Shift Transition Meeting to understand current shift production schedule


Understands and follows Hill’s policies, safety standards, Good Manufacturing Practices (GMPs) and Food Safety. Identifies and reports Food Safety issues to management. Completes assigned trainings, monthly eLearning and audits


Total Percent (not to exceed 100%)

This is not an exhaustive list of duties or functions.

Education/ Experience Requirements

Basic qualifications include:

  • High School Diploma or equivalent
  • Problem assessment and resolution.
  • Basic digital literacy in MS Word and Excel or Google Workspace
  • Basic understanding of mathematical calculations, weights and measurements

Preferred qualifications include:

Technical College/Vocational school certificate or an Associate’s Degree in related areas of manufacturing, Food safety experience, and forklift experience.

Areas Of Skills/Knowledge/Abilities

  • Complete understanding and adherence to all Quality, cGMP’s, AIB and Micro [C&S Guidelines], EHS, and safety standards and guidelines.
  • The ability to give additional work hours when needed to meet business demand and able to work any shift schedule is required, including nights and weekends.
  • Effectively communicate with other technicians, maintenance technicians, quality technicians, and member of management
  • Responsible for role modeling the CP Values and the Principles of Managing with Respect.
  • Clearly and effectively express ideas.
  • Collaboration and strong interpersonal skills.
  • Self-directed with strong results focused demeanor.
  • Planning and organizational skills.
  • Able to thrive in a standard manufacturing environment:
    • Ability to bend, climb, crawl, work in confined spaces, and work in hazardous condition spaces for an entire shift.
    • Ability to push totes containing product up to 800 Ibs.
    • Ability to work in extreme weather conditions with temperature ranges from cold to hot and humid
    • Ability to use hazardous materials
    • Ability to lift up to 50 lbs. repeatedly to perform quality checks on product bags, clear jams and dump back product for rework. Consequences of not being able to lift these bags include having to scrap the materials rather than reworking the product in the production process, which could result in a financial impact
    • Use a stand-up or sit-down forklift, intermittently for up to twelve hours per day
    • Walk unlimited distances every single day.
    • Frequently walk up and down multiple levels of steps, multiple times a day, up to 8.5 levels - carrying tool bag, materials, or other supplies that weigh 25 lbs. on average
    • Occasionally climb ladders or ledges, with tie-off equipment when required
    • Frequently bend at waist 90 degrees and flex at knees 120 degrees
    • Wear required personal protective equipment, including hearing, eye, foot and dust protection.
    • Perceive visual and audible alarms and radio while wearing hearing protection
    • Receive and transmit information in person and by radio communications
Leadership Proficiencies

  • Teamwork and Collaboration
  • Relationship Building
  • Effective Execution

Functional Proficiencies

  • Manufacturing Management
  • Partnerships & Collaboration

Working Relationships (Key partnerships and reporting relationships)

Does this position supervise: No

  • Operations Technicians
  • Quality, Operations, Maintenance, Engineering, EOHS, HR, Finance, Procurement, etc.
  • AIB, FDA, USDA, and other external auditing agency’s or customers
  • External Cleaning and Sanitation Services
  • External Temporary Employees
  • External supply Vendors
  • Shift Coordinators, Team Leaders, Operation Planners, and Managers

Compensation And Benefits

Salary Range $ - $ USD

Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

  • Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.
  • Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements
  • Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually
  • Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually
  • Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year
  • Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements)

Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

For additional Colgate terms and conditions, please click here.